The 60-day guarantee, in plain terms
If SlimBound does nothing for you, you get your money back. Opened bottles count. You do not need to argue your case, fill in a survey or return an unbroken seal.
Who qualifies
Any order placed through this portal, within 60 days of the delivery date on the tracking record. Every tier qualifies, including the six-bottle order. If you bought from anywhere else, we cannot help, because we can only refund money that came through our own checkout.
Four steps, start to finish
- Write to the desk. Email [email protected] with your order number and a line about what happened. The line is for us, not a hurdle for you.
- Get the return details. We reply inside one business day with the address and a reference to write on the parcel. Bottles you have opened and partly used go back too.
- Send the parcel. Return postage is on you unless the order arrived damaged or wrong, in which case we cover it and say so up front.
- Money back. The refund is issued once the parcel scans in, back to the original payment method. Card networks then take three to five business days to post it.
What we do not do
We do not offer store credit instead of money, we do not charge a restocking fee, and we do not shrink the window because you opened the bottle. There is no clause about "unopened product only" hiding in the terms, because the whole point of the window is that you had to actually take the capsule to know.
Why the window is 60 days and not 14
Because this capsule works on a slow lane. Appetite signalling and glucose handling do not announce themselves in a fortnight, and our own buyer data puts the median first-change report around day 24. A two-week window on a product like this would be a technicality dressed as a promise. Two months gives you a fair trial of the second bottle, which is where most people either notice something or decide it is not for them.
The honest part
Roughly 8% of orders end in a refund. That number is normal for the category and we would rather publish it than have you assume it is zero. If the capsule is not working by the end of your second bottle, ask for the refund. Buying a third bottle in the hope that momentum kicks in is how people end up resenting supplements in general.
Refund mechanics in legal language are on the refund policy page. Delivery timings and lost parcels are on the shipping page. Prices are on the packs page, and the SlimBound official site has the summary.